FAQ

Frequently Asked Questions

Orders & Shipping

How long does it take to receive my order?
Since most of our items are custom-made to order, please allow approximately 1 week for production. Once your order ships, you'll receive a tracking number via email. Standard shipping typically takes 3–5 business days after fulfillment.

Do you ship internationally?
Yes! We ship worldwide. International shipping times vary by destination. Duties and taxes may apply depending on your country.

How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use that number to track your package directly with the carrier.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for items in their original, unworn condition. Since most items are made to order, please review our full Refund Policy for details.

My item arrived damaged or incorrect. What do I do?
We're sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the issue and your order number. We'll make it right.

Sizing

How do I find my size?
Each product page includes a size guide with measurements. We recommend measuring yourself and comparing to the size chart before ordering, as sizing can vary by style.

Do your items run true to size?
Most of our items fit true to size. Check the individual product page for specific fit notes (e.g., relaxed fit, slim fit).

Products

Are your items made on demand?
Yes — most of our products are custom-made specifically for you once your order is placed. This helps us reduce waste and overproduction. Thank you for making a thoughtful purchase!

Can I customize a product?
At this time, we don't offer individual customization. However, we regularly release new designs — follow us on social media to stay updated.

Contact Us

Still have questions? Reach out to us and we'll get back to you as soon as possible.